Shipping policy

At PrimeDeal UK, we strive to ship your orders quickly and reliably. Please read the details below.

1. Processing Time

•  All orders are processed within 1–3 business days (Monday – Friday).

•  Orders placed on weekends or holidays will be processed on the next business day.

•  During busy periods, processing time may be slightly longer.

2. Shipping Options & Costs

Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.

We offer:

•  Standard Shipping

•  Express Shipping (faster delivery, higher cost)

•  Free Shipping on orders over a certain amount (visible at checkout)

3. Shipping Destinations

We ship to:

•  United Kingdom

•  European Union countries

•  Other international destinations

International orders may incur customs duties, taxes, and import fees, which are the responsibility of the buyer.

4. Delivery Times (Estimated)

•  United Kingdom: 2–5 business days

•  EU: 5–12 business days

•  International: 10–20 business days

Please note: Delivery times are estimates and may vary due to carrier or customs delays.

5. Order Tracking

Once your order is shipped, you will receive a tracking number by email. You can track your package using the link provided.

6. Shipping Address

Please make sure your shipping address is complete and accurate. PrimeDeal UK is not responsible for packages delivered to incorrect addresses provided by the customer.

7. Damaged or Lost Packages

•  If your package arrives damaged, please contact us with photos within 48 hours of delivery.

•  For packages confirmed lost by the carrier, we will send a replacement or issue a full refund.

8. Questions?

If you have any questions about shipping, feel free to contact us at:pdealuk@gmail.com

Thank you for shopping with PrimeDeal UK!